The Epicor-Shopify integration creates a powerful bridge between your comprehensive Epicor ERP system and your Shopify storefront, enabling automated data synchronization that eliminates manual processes and provides a unified view of your entire operation. This specialized integration automatically transfers inventory, orders, customer data, and financial information between both platforms, creating a streamlined workflow that improves efficiency, enhances accuracy, and provides real-time visibility into business performance. For manufacturing, distribution, and retail businesses relying on Epicor, this integration forms the foundation of a scalable, competitive e-commerce operation.
In today's competitive digital marketplace, disconnected systems create inefficiencies that hamper growth and increase operational costs. The Epicor-Shopify integration solves these challenges by establishing a reliable data pipeline between your industry-specific ERP and customer-facing storefront, delivering significant operational advantages:
Maintain perfect inventory accuracy across all sales channels with bidirectional stock synchronization between Epicor and Shopify. The integration automatically updates inventory levels in real-time as sales occur or stock is received, preventing overselling and providing customers with accurate availability information. Multi-location businesses benefit from site-specific inventory tracking that optimizes fulfillment and reduces shipping costs. The system leverages Epicor's advanced inventory capabilities including lot tracking, serial number management, and warehouse operations, extending these specialized features to your e-commerce operations.
Transform your order fulfillment workflow with end-to-end automation that eliminates bottlenecks. Orders placed on your Shopify store are instantly transmitted to Epicor, complete with all customer information, shipping requirements, and payment details. This seamless transfer initiates your established fulfillment workflows within Epicor, reducing processing time by up to 80% while eliminating the errors associated with manual entry. The integration supports complex order scenarios including kitting, assemblies, back orders, and special order processing, all while maintaining the business logic and workflow rules built into your Epicor environment.
Create a comprehensive view of your customers by synchronizing profiles between Epicor and Shopify. This integrated approach includes complete purchase history, contact information, shipping preferences, credit status, and account details from both systems. For businesses managing both B2B and B2C relationships, the integration maintains appropriate distinctions in pricing, payment terms, and fulfillment processes based on customer type. This unified customer view enables more personalized marketing, better-informed customer service, and deeper insights into buying patterns across all channels.
Maintain impeccable financial records with automated synchronization of order data, tax calculations, and payment information between Shopify and Epicor. This seamless connection ensures your accounting is always up-to-date, simplifies period-end closing processes, and provides real-time visibility into financial performance. Sales transactions flow directly into your Epicor general ledger using your established account structure and posting rules, maintaining the financial controls and reporting capabilities that your business relies on. Comprehensive financial reporting combines e-commerce performance with overall business metrics for complete visibility.
Ensure consistent product data across all channels with centralized management in Epicor. The integration synchronizes product details, images, pricing, configurations, and availability to your Shopify storefront, eliminating discrepancies between systems. Multiple price levels in Epicor can be mapped to different customer groups in Shopify, ensuring that each customer sees the appropriate pricing based on their relationship with your business. Product updates, new additions, and discontinuations in Epicor automatically reflect in your online store, streamlining catalog management and ensuring consistency across all customer touchpoints.
Our integration leverages Epicor's REST API and Shopify's API infrastructure to establish a secure, reliable data pipeline between systems. The architecture is designed for reliability, accuracy, and performance:
For manufacturers expanding into direct online sales, the Epicor-Shopify integration provides a seamless connection between production operations and e-commerce. The system can automatically trigger production jobs based on online sales, update customers on production status, and provide accurate lead times based on current capacity and material availability. This tight integration between manufacturing and e-commerce creates a more responsive, customer-focused production environment.
Businesses managing both traditional distribution channels and direct online sales benefit from the integration's ability to maintain appropriate distinctions between different customer types while providing unified inventory and financial management. Wholesale customers can access customer-specific pricing, order minimums, and fulfillment options through a B2B portal, while retail customers enjoy a streamlined consumer experience, all connected to the same back-end Epicor system.
Companies selling configured or customizable products can leverage the integration to extend Epicor's product configurator capabilities to their online store. Customers can select options and configurations through the Shopify interface, with pricing and availability dynamically calculated based on rules defined in Epicor. The resulting configurations flow seamlessly into the ERP system for production or fulfillment.
Organizations that combine product sales with installation, maintenance, or other services can maintain a cohesive view of customer relationships across both aspects of their business. Service history maintained in Epicor can inform product recommendations in the Shopify store, while product purchases can trigger appropriate service scheduling or maintenance plans, creating a more holistic customer experience.
Our experienced integration specialists will guide you through a structured implementation process designed to leverage your existing Epicor investment while extending its capabilities to e-commerce:
Ready to eliminate the inefficiencies of disconnected systems while leveraging your industry-specific Epicor environment? The Epicor-Shopify integration provides the seamless connection you need to optimize operations, improve customer experiences, and accelerate online growth. Contact our integration specialists today for a personalized demonstration and discover how quickly you can begin realizing the benefits of this powerful solution.
