The Infor-Shopify integration delivers a robust connection between your Infor ERP system and your Shopify storefront, enabling automated data synchronization that eliminates manual processes and provides a unified view of your entire operation. This versatile integration works with all Infor ERP solutions—including LN, XA, VISUAL, SyteLine, and others—automatically transferring inventory, orders, customer data, and financial information between both platforms. This creates a streamlined workflow that improves efficiency, enhances accuracy, and provides real-time visibility into business performance across all channels. For businesses leveraging any Infor ERP solution, this integration forms the foundation of a scalable, competitive e-commerce operation.
In today's competitive digital marketplace, disconnected systems create inefficiencies that hamper growth and increase operational costs. The Infor-Shopify integration solves these challenges by establishing a reliable data pipeline between your ERP and customer-facing storefront, delivering significant operational advantages:
Maintain perfect inventory accuracy across all sales channels with bidirectional stock synchronization between any Infor ERP and Shopify. The integration automatically updates inventory levels in real-time as sales occur or stock is received, preventing overselling and providing customers with accurate availability information. Multi-location businesses benefit from site-specific inventory tracking that optimizes fulfillment and reduces shipping costs. The system works with your specific Infor ERP's inventory capabilities—whether basic or advanced—extending these features to your e-commerce operations while preserving your existing inventory management processes.
Transform your order fulfillment workflow with end-to-end automation that eliminates bottlenecks. Orders placed on your Shopify store are instantly transmitted to your Infor ERP, complete with all customer information, shipping requirements, and payment details. This seamless transfer initiates your established fulfillment workflows within your ERP, reducing processing time by up to 75% while eliminating the errors associated with manual entry. The integration adapts to your specific Infor solution's order management capabilities and business rules, ensuring consistency across systems while maximizing efficiency.
Create a comprehensive view of your customers by synchronizing profiles between your Infor ERP and Shopify. This integrated approach includes complete purchase history, contact information, shipping preferences, credit status, and account details from both systems. For businesses managing both B2B and B2C relationships, the integration maintains appropriate distinctions in pricing, payment terms, and fulfillment processes based on customer type. This unified customer view enables more personalized marketing, better-informed customer service, and deeper insights into buying patterns across all channels.
Maintain impeccable financial records with automated synchronization of order data, tax calculations, and payment information between Shopify and your Infor ERP. This seamless connection ensures your accounting is always up-to-date, simplifies period-end closing processes, and provides real-time visibility into financial performance. Sales transactions flow directly into your ERP financial modules using your established account structure and posting rules, maintaining the financial controls and reporting capabilities that your business relies on. Comprehensive financial reporting combines e-commerce performance with overall business metrics for complete visibility.
Ensure consistent product data across all channels with synchronized product information management. The integration transfers product details, images, pricing, variants, and availability between your Infor ERP and Shopify storefront, eliminating discrepancies between systems. Multiple price lists in your ERP can be mapped to different customer groups in Shopify, ensuring that each customer sees the appropriate pricing based on their relationship with your business. The system adapts to your specific Infor solution's product management capabilities, whether you're using Infor Product Lifecycle Management (PLM) or your ERP's native product management functionality.
Our integration leverages Infor's ION middleware and Shopify's API infrastructure to establish a secure, reliable data pipeline between systems. The architecture is designed for flexibility, reliability, and performance with any Infor ERP:
For manufacturers using Infor LN, XA, or SyteLine, the integration provides a seamless connection between production operations and e-commerce. The system can coordinate production scheduling with online sales, provide customers with accurate lead times based on current capacity, and automatically update order status as items move through production. This tight integration between manufacturing and e-commerce creates a more responsive, customer-focused production environment.
Businesses using Infor Distribution SX.e or FACTS benefit from the integration's ability to maintain appropriate distinctions between different customer types while providing unified inventory and financial management. Wholesale customers can access customer-specific pricing, order minimums, and fulfillment options, while retail customers enjoy a streamlined consumer experience, all connected to the same back-end Infor system.
Companies in the fashion and retail industry using Infor M3 or CloudSuite Retail gain sophisticated handling of style-color-size matrix items, seasonality, collections, and other fashion-specific requirements. The system maintains appropriate inventory allocation across channels, supports pre-orders for new collections, and provides accurate availability information for each specific variant, creating a seamless shopping experience while maintaining inventory accuracy.
Businesses that combine product sales with services can maintain a cohesive view of customer relationships across both aspects of their business. Service history maintained in your Infor ERP can inform product recommendations in the Shopify store, while product purchases can trigger appropriate service scheduling or maintenance plans, creating a more holistic customer experience.
Our experienced integration specialists will guide you through a structured implementation process designed to leverage your existing Infor investment while extending its capabilities to e-commerce:
Ready to eliminate the inefficiencies of disconnected systems while leveraging your trusted Infor ERP environment? The Infor-Shopify integration provides the seamless connection you need to optimize operations, improve customer experiences, and accelerate online growth. Contact our integration specialists today for a personalized demonstration and discover how quickly you can begin realizing the benefits of this powerful solution, regardless of which Infor ERP system you use.
